The Information Age has a dark side: Advice Overload. We're drowning in "best practices," all of which lead to one place: average. As a keynote speaker and blogger, Jay explores how to successfully question conventional thinking to do better work. As the host of the podcast Unthinkable, Jay shares stories of people who do work that seems crazy, until you hear their side of the story. Jay's driving belief is that exceptional work happens when you find and follow what makes you an exception.